Years of experience: 14
Sales & BizDevHRCustomer Serviceš Sports
Trust Score
Exceptionally trusted; proven professional excellence.
William's Career Path
Nov. 2021 -Present
KV HotelsHead of Operations - Alp & Horn, Gunpowder & Ice Cube
VerbierOversees all strategic planning, including event creation and customer experience Co-led the design and concept of a new successful venue in collaboration with architects within a short timeframe. Handle supplier relations, quality control and technology integration. Manage budget control, including stock control, marketing & event budgeting, and financial optimization and reporting. Manage 2...
Dec. 2019 -Apr. 2024
KV HotelsGeneral Manager - Gunpowder & Ice Cube
VerbierLed the opening of a successful Indian restaurant, including concept creation, recruitment of a specialized team and the elaboration of an authentic menu that resonated well with both locals and tourists. Co-designed the customer journey and was responsible to ensure good customer experience. Oversaw the day-to-day operations and staff management.
Dec. 2018 -Present
KV HotelsBar Manager - Ice Cube
VerbierReshaped the business concept to attract a wider clientele, renovated facilities, and restructures operations. Led new recruiting efforts to build a cohesive and motivated team. Grew an extensive client and supplier database in Switzerland.