Years of experience: 9

Fashion DesignerInvestor & VCC-level ExecutiveHRPresentation DesignerLecturer

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Bhawna's Career Path
Executive Committee MemberMay. 2025 -
Present
Institute of Town Planners IndiaExecutive Committee Member
New Delhi, Delhi, IndiaElected Executive Committee Member - Delhi Regional Chapter & NCR (National Capital Region) Forum
Customer Success LeadFeb. 2025 -
Apr. 2025
iDesignCustomer Success Lead
New Delhi, Delhi, India- Lead and scale the Customer Success division - Ensuring a seamless transition for new customers based on business flow and organisation structure - Translating as per actual flow, customer insights into product enhancements and development roadmap - Ensuring long-term retention and subscription renewals (60-70% revival rate) - Improved onboarded client usage, dependency and revivals based o...
Operations ManagerJun. 2021 -
Dec. 2024
Aspire LadakhOperations Manager
Ladakh, India- Associated with a start-up to fostering into a branded organisation - Garnering knowledge on hospitality, local practices and global trends for franchise development - Development of single property into a brand franchise of 5 properties within 4 years - Contract negotiation to obtain best pricing - Monitor the productivity and performance of employees and teams - Ensuring that organisation...

Bhawna's Posts

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    How I can help you

    Address sales bottlenecks, scale efficiently, and enhance product development by understanding existing client channels, analyzing gaps, and recommending changes or new channels.

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    People I am looking for

    Ideal Clients: - Aspire Ladakh - Businesses seeking growth - Firms needing channel analysis

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    Experience & Cases

    Achievements & Clients: - Transformed brand to eco-tourism franchise - Gained top choice status for tourist stays and travel - Assisted diverse clientele in achieving goals

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    How to contact

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