Years of experience: 18

Data Entry

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Felipe's Career Path
Associate ManagerJul. 2025 -
Present
NTT DATA Europe & LatamAssociate Manager
Madrid, Comunidad de Madrid, España- Development of the Advanced Analytics framework for retail banking, focusing on Customer Experience, Customer Analytics, Commercial Intelligence, Channel Optimization, and Risk & Scoring. - NPS Project in Banking: design of NPS measurement and calculation for key channels, and development of an ML model to predict the likelihood of Promoter or Detractor, generating actionable insights to en...
Consulting Manager in Business AnalyticsNov. 2022 -
Jul. 2025
NTT DATA Europe & LatamConsulting Manager in Business Analytics
Madrid, Community of Madrid, Spain- Design of Customer Intelligence strategies for banking and telco, focusing on maximizing CLTV and optimizing KPIs for churn, engagement, cross-sell, and upsell. - Implementation of predictive models (Next Best Action, churn, advanced segmentation) integrated into digital channels and sales force operations. - Definition of customer analytics frameworks and key metrics for monitoring and imp...
Data ScientistOct. 2020 -
Oct. 2022
SaipemData Scientist
Milan Area, Italy- Create Digital tools for data collection projects using Power Apps, Power Automate, Power BI and Python - Automation of data processes - Machine Learning projects

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