Years of experience: 4
Administrative SpecialistHRHR GeneralistHR consultantTraining&Development SpecialistHR Analyst
Trust Score
Exceptionally trusted; proven professional excellence.
Gopal's Career Path
Jan. 2024 -Present
Tata Consultancy ServicesHuman Resources Information System Analyst
Thane, Maharashtra, India• Collaborating with a major provider of insurance and casualty services and working as a Business continuity Program (BCP) spoc. • Moving through the Leave of Absence procedure (LOA) and Client Management level(CML). • Working on biweekly Payroll processing including pre payroll, payroll and post Payroll. • Closely collaborated with benefit providers while on prolonged leave to ensure precis...
Sep. 2022 -Jan. 2024
WiproHuman Resource Associate.
Airoli• Created a thorough onboarding procedure that gives new hires vital resources for job information, an overview of benefits, and payroll. • Procedures Encouraged positive dialogue and efficiency by taking as a point of contact for staff members from different departments and management. • Maintain SLAs and client deadline timelines in mind. • Supervised the payroll of over 25,000 employees. •...
Jun. 2021 -Oct. 2021
TeleperformanceCustomer Service Representative
Indore, Madhya Pradesh, India• Managed incoming and outgoing calls, dealt with customer relations, onboarded new hires, offered tokens of apology, helped with returns and problems, and upheld client happiness. • Promptly addressed client grievances while upholding professional demeanor. • Assisted in respond to consumer questions about orders, product details, and billing problems, exchanges and refunds, and more. kept p...