Assist in defining business requirements for CVM development projects, including campaign management, channel capabilities and integration. Manage outbound and inbound customer contact campaigns. Implement customer contact policies and plans in line with MTN consumer strategies and measure effects and report results to related departments. • Coordinated the development and maintenance of geos...
Lagos, Lagos State, NigeriaSmart Home Automation Project Management: Led the design and implementation of smart home automation systems for residential clients, encompassing lighting, heating, air conditioning, and security systems. Managed project lifecycle from initial client assessment to system deployment. Client Needs Assessment & Planning: Conducted comprehensive on-site evaluations to determine clients' specific...