Years of experience: 13
United KingdomMarketing DirectorCustomer ServiceMarketing Analytics ManagerDigital Ads ManagerMarketing
Trust Score
Exceptionally trusted; proven professional excellence.
Anna's Career Path
Jan. 2025 -Present
MiQCreative Commercial Manager (Central Product Team)
City Of London, England, United Kingdom
Jan. 2018 -Aug. 2024
AmazonSenior Manager Creative Services UK/FR and EMEA Production
London, England, United KingdomLed team to ensure timely project delivery and accurate task tracking, enhancing efficiency. Maintained high quality assurance and customer satisfaction standards, boosting client trust. Directed team in resolving Zendesk tickets within SLA, ensuring consistent client satisfaction. Distributed team workload, kept internal Wiki updated, and conducted weekly 1:1 meetings. Fostered team developm...
Oct. 2016 -Jan. 2018
Sizmek (formerly MediaMind)Senior Solutions Engineer
London, United KingdomDeveloped strategies for complex ad campaigns, ensuring client objectives were met with precision. Created and documented new processes, significantly improving workflow efficiency for Client Services. Provided expert consultation to clients, enhancing their technical setups and tagging strategies. Managed third-party integrations, coordinating with vendors for seamless development and testin...