- Developed Technical Project Management Plans (MS Project) to implement successful case management strategies to clients in the non-profit sector. - Created innovative solutions for the project management team to help improve internal and external processes, increase billable efficiency and foster positive Customer Satisfaction Responses (CSAT). - Performed effective Risk Management Methodol...
Sandy, Utah- Developed and managed detailed Technical Project Management Plans (Smartsheet) to ensure all milestones and deliverables were met adhering to budget, schedule and scope of work. - Performed effective Risk Management Methodologies to develop response strategies for all projects resulting in successful project closure rates and increased Customer Satisfaction responses (CSAT) . - Identified a...