Years of experience: 28

Call CenterCustomer Support RepresentativeSupport SpecialistCustomer ServiceHelp Desk SupportCustomer Success Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
M Jan's Career Path
Senior Comunications OfficerOct. 2013 -
Present
Walton County Georgia governmentSenior Comunications Officer
Monroe , Georgia
Office ManagerMar. 2012 -
Present
American Citadel Guard, Inc.Office Manager
Norcross, GAPayroll, File Audits, Assisting Operations, Sales and Human Resources in licensing research, creating company documents, processing new hires fingerprinting and background checks. Processing unemployment Claims, Maintaining inventory of new and used uniforms, creating, distributing and tracking safety training topics for all company sites. Customer service assistance with Security Sites worki...
Massage therapistApr. 2011 -
Mar. 2012
Thousand Petals Massage and WellnessMassage therapist

M Jan's Posts

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    How I can help you

    Efficiently manage data updates and assist customers via phone with precision. Resolve issues promptly while actively listening to ensure customer satisfaction.

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    People I am looking for

    Seeking partnerships with retail services and call center operations to enhance customer service and streamline data processes.

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    Experience & Cases

    Achievements: Guided teen in CPR, saving a life. Previous Clients: Walton County 911 Center, Thousand Petals Massage and Wellness, Louisiana Pacific - Athens OSB.

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    How to contact

No responses yet
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    About myself

    With 12 years as a 911 dispatcher, I excel in multitasking and handling emergencies. Skilled in active listening and adept at addressing caller needs, I bring a wealth of experience to customer support roles.

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    Job Description

    Seeking a flexible remote position that allows for work-life balance, enabling me to leverage my extensive customer service skills and adapt to various client needs efficiently.

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    How to contact

No responses yet
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