Years of experience: 15

TranslatorHRCustomer ServiceData EntryClient Relations SpecialistHead Hunter

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IxChel's Career Path
Workforce Logistics Coordinator and Data AnalystNov. 2023 -
Present
Tauzer Apiaries, Inc.Workforce Logistics Coordinator and Data Analyst
Serve as a bilingual liaison between Spanish-speaking team members and English-speaking management, improving clarity, compliance, and workforce engagement. Coach supervisors on conflict de-escalation, behavior-based feedback, and coach them in legally aligned performance management practices. Interpret and translate policy into operational practice, helping leadership understand obligations ...
Operations ManagerOct. 2021 -
Present
Visions of Eden, LLCOperations Manager
Sacramento, California, United StatesManaged the online storefront, leveraging data analytics to optimize product listings, pricing, and content for improved online sales and user interactions. Ensured seamless customer service by utilizing data analytics to track customer preferences and delivering feedback for continuous sales improvement. Leveraged data analytics to enhance seamless customer service, efficiently managing work...
Store ManagerNov. 2010 -
Sep. 2022
StarbucksStore Manager
Championed a culture of inclusion and diversity, fostering an environment where every partner feels valued and supported. Managed high-volume retail stores, overseeing daily operations, employee relations, and team development for a staff of 20–40 at each location. Guided district diversity hiring initiatives and piloted inclusive recruitment strategies to reflect the community. Designed and ...

IxChel's Posts

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    About

    • Workforce Strategy: Aligning systems with goals, enhancing employee growth. • Leadership Training: Building confident leaders through structured programs. • DEIB Advocacy: Promoting inclusive, culturally responsive engagement. • Conflict Resolution: Guiding and solving personnel issues empathetically. • Data-Driven Decisions: Influencing leadership with insightful metrics. • Communication: Ensuring alignment across languages and roles. • HR Systems: Expertise in platforms and compliance. • Bilingual Bridge: Enhancing access and engagement. • Process Optimization: Streamlining for sustainable growth. • Servant Leadership: Cultivating respectful, motivated teams.

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    Cases & Experiences

    • Starbucks Retention: Reduced turnover by 30% with coaching and inclusive hiring. • Tauzer Workforce Planning: Boosted productivity by 12% with tailored staffing. • Training Impact: Enhanced promotions by 40% with new curriculum. • Language Access: Improved feedback by 50% through bilingual engagement. • Data-Driven: Increased satisfaction by 20% with cultural insights. • Conflict Resolution: Solved 92% of conflicts with trust-focused methods.

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    Work Order

    • We help with building systems that boost performance and retention. • We design onboarding and development programs for leaders. • We transform workforce data into actionable insights. • We coach managers in communication and team dynamics. • We support HR with comprehensive guides and policy writing. • We bridge English/Spanish gaps to enhance team cohesion. • We enhance culture with inclusive practices. • We facilitate conflict resolution and organizational change.

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    How to contact

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