Years of experience: 5

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Monique's Career Path
Social Media ManagerNov. 2023 -
Present
Storj InstituteSocial Media Manager
Minnesota, United States-Research trends and audience preferences -Implement social media strategy aligned with business goals -Set specific objectives -Edit & publish engaging content daily -Monitor engagement and brand consistency -Communicate with followers and respond to queries -Manage social media account design -Implement new features for brand awareness -Stay updated on social media trends and technologies
Customer Service RepresentativeOct. 2023 -
Mar. 2024
Certiffix - PostScan Mail,Customer Service Representative
Minneapolis, Minnesota, United States- Digital Mailroom and Fingerprinting Operator - Scan incoming client mail and package deliveries. - Fingerprinting work - Handling client's mail & securing legal documents - Assisting with customer support phone call queues - Customer service to assist clients. - Sort mail and package deliveries by customer - Keep records of incoming packages, including their weight, return address, and desc...
Creative DirectorDec. 2021 -
Present
FreelanceCreative Director
California, United States- Manage people by leading creative teams, support workers, and handling castings -Understanding their needs to execute projects that meet their vision -Implementing ideas and executing them -Develop, monitor & forecast projects from start to finish to ensure on-time delivery. -Direct creative campaigns -Curate and pitch ideas to clients to be sold -Create design concepts and brand identity -...

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