Years of experience: 19
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Trust Score
Exceptionally trusted; proven professional excellence.
Corbin's Career Path
Apr. 2024 -Present
BlueTallyCustomer Success Manager
New York City Metropolitan Area-Improves customer service experience, creates engaged customers, and facilitates organic growth -Takes ownership of customers issues and follows problems through to resolution -Keeps accurate records and document customer service actions and discussions -Analyzes statistics and compiles accurate reports
Oct. 2023 -Feb. 2024
Shields Health SolutionsSpecialty Pharmacy Liaison
New York City Metropolitan Area-Provides "legendary" care to patients by providing a full suite of custom medication management services -A direct member of the clinic team that works seamlessly alongside clinicians to serve patients both face-to-face and over the phone -Educates prospective patients on how New York Presbyterian serves patients and improves their overall care -Ensures that patients remain on track with med...
Aug. 2023 -Oct. 2023
Quick Jewelry RepairsE-commerce Customer Experience Manager
New York, New York, United States-Oversaw all B2C operations, maintaining a comprehensive record of all customer repairs and taking full responsibility for the customer experience. -Answered customer queries via help desk software, live-chat, email, and phone from order placement to order completion. -Coordinated with the CX team, jewelers, jewelry designers, and vendors to fulfill customer needs, including special requests ...