Years of experience: 12

Presentation DesignerCustomer Retention SpecialistComplaint Resolution SpecialistService Quality ManagerCustomer Care SpecialistChief Customer Officer (CCO)

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Sergio's Career Path
Sales And Marketing SpecialistMay. 2023 -
Jun. 2025
Caralbo (Bordadoras Industriales)Sales And Marketing Specialist
Tijuana, Baja California, MexicoSales Advisor for HappyJapan brand industrial embroidery machines, responsible for promoting and selling cutting-edge embroidery machines, software and accessories to a wide range of customers. Provide expert guidance, product demonstrations and exceptional customer service to ensure the satisfaction of our clients, helphing them harness the power of HappyJapan embroidery machines to create s...
Senior Business Development ManagerJan. 2021 -
Aug. 2021
Cityads MediaSenior Business Development Manager
Mexico City, MexicoAnalysis of marketing trends in the region to make informed recommendations to managers and sales team. Development of relationships with potential partners. Creation of presentations aimed for the development of a new customer base.
Publisher Sales Manager, Enterprise - LATAMAug. 2019 -
Apr. 2020
TaboolaPublisher Sales Manager, Enterprise - LATAM
Mexico City, CDMX, MexicoLed company penetration across the Spanish-speaking LATAM region, met with decision makers at large networks to pitch the company’s content recommendation platform, its features and potential to help them monetize their portals. Designed wireframes and digital mockups of recommendation modules in prospects' news sites. Maintained strategic relationships with key accounts to improve partner tr...

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