Years of experience: 9

CRM managerMedicalCustomer ServiceCustomer Success ManagerTraining&Development SpecialistRecruiter

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Tania's Career Path
Customer Program Manager - Digital EngamentJan. 2025 -
May. 2025
Definitive HealthcareCustomer Program Manager - Digital Engament
Framingham, Massachusetts, United States
Marketing and Sales Operations Manager.Nov. 2023 -
Jan. 2025
CareConnectMarketing and Sales Operations Manager.
Massachusetts, United States
Manager, Field OperationsOct. 2022 -
Jun. 2023
IntelyCareManager, Field Operations
Quincy, Massachusetts, United States• Executed comprehensive training program for Revenue Team, resulting in 20% sales performance increase. • Implemented Confluence SOP page for Revenue Team, reducing 1:1 questions by 90% and improving workflow. • Utilized interactive training to shorten new hires' proficiency timeline from 3 to 1 month, enhancing onboarding and productivity. • Evaluated training programs and collaborated on r...

Tania's Posts

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    How I can help you

    I enhance team performance and drive growth by crafting and delivering targeted training programs, coaching, and leading initiatives. With expertise in project management, I optimize workflows, automate processes, and standardize operations across various departments, leveraging analytics for strategic improvements.

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    People I am looking for

    • Seeking first-time clients • Ideal for startups and small businesses • Focus on teams needing process optimization • Open to diverse industries

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    Experience & Cases

    • Worked with startups and small businesses • Developed streamlined operations • Implemented successful training programs • Spearheaded automation initiatives

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    How to contact

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