Years of experience: 26

Research AssistantSport FanCall CenterResearcherBlog ManagerCall Center Trainer

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Robert's Career Path
Certified Commercial Training Manager, Middle East & AfricaSep. 2010 -
Present
Stanley Black & Decker, Inc.Certified Commercial Training Manager, Middle East & Africa
Dubai, United Arab Emirates• Crafted numerous product launch and product training video scripts that appealed to wide audiences. • Transformed complex technical, educational, and commercial concepts into engaging narratives. • Developed and implemented commercial product training programs for customers in the Middle East & Africa, enhancing their understanding of SBD solutions. • Managed the SBD Customer Experience and...
Post Holder - Accident Prevention and Safety ManagerFeb. 2009 -
Jan. 2011
Ag AirPost Holder - Accident Prevention and Safety Manager
Sharjah Airport, United Arab Emirates• Implemented and managed Accident Prevention & Safety Management System as Post Holder at AG Air Cargo. • Ensured compliance with FAA, GCAA, & DOD Audit requirements for Atypical Cargo Ops. • Developed the entire curriculum for online safety program modules and conducted face-to-face safety training programs for employees to enhance safety awareness. • Spearheaded safety initiatives to reduc...
Owner - Rob's Repairing Handyman BusinessNov. 2008 -
Aug. 2010
Rob's RepairingOwner - Rob's Repairing Handyman Business
Dubai, United Arab Emirates• Managed a team of Technical Professionals for property maintenance, small domestic appliance, white goods, truck, bus, van, car, motorcycle, go cart, electric vehicle, dent repairs, bicycle, watch, bag, residential service, maintenance, repair, and electronics repair services in Dubai. • Expanded business operations to other states in the UAE, launching Rob's Repairing UAE to provide compre...

Robert's Posts

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    How I can help you

    Tackle complex communication with engaging scripts. Transform intricate ideas into clear narratives for videos, launches, and training. Steps: Discovery call, needs assessment, proposal, planning, first draft, refinement.

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    People I am looking for

    Seeking collaborations with top-tier organizations. Trusted by: Emirates Airline, UAE Armed Forces, DEWALT / Stanley Black & Decker, L3 Aviation Services, Conair, UAE Ministry of Education.

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    Experience & Cases

    Achievements include supporting DEWALT's market growth, enhancing Emirates Airline's crew training, improving UAE Armed Forces' readiness, and developing English curricula for UAE education.

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    How to contact

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