Alayne's Posts
- 0Alayne Givons
Operations manager / Customer Service
is willing to share expertiseMicrosoft Suite Expertise & Data-Driven Solutions - 0
How I can help you
Expert in root cause analysis and data-driven decision-making. Identify gaps and trends in past data for insights. Develop step-by-step solutions to meet stakeholder goals effectively.
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People I am looking for
Seeking BPO clients focused on: - Stellar customer service - SLA adherence - Continuous improvement
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Experience & Cases
Achievements since 2015: - Sales, collections, back office, customer service expertise - Worked with SMEs (2-500 employees)
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How to contact
- 0Alayne Givons
Operations manager / Customer Service
is willing to share expertiseMicrosoft Suite Expertise & Customer Focus - 0
How I can help you
Focused on uncovering root causes through data analysis. Driven to improve processes by identifying gaps and opportunities, ensuring strategic enhancements.
- 0
People I am looking for
Seeking partnerships with full operations suites like Itel and Nice Global. Looking for collaborators who value efficiency and data-driven decisions.
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Experience & Cases
Over 8 years in BPO operations, enhancing processes, boosting revenue, and reducing attrition. Worked with SMEs, managing teams from 2 to 500 employees.
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How to contact