Years of experience: 16

Solution IntegratorSystem ArchitectLive ChatCOOCustomer Care SpecialistGrowth Marketing

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Sarah Mae's Career Path
Funnel Backend Operations | Client Success ManagerAug. 2023 -
Present
Bizlaunch.ioFunnel Backend Operations | Client Success Manager
United States🔹Review and update funnel blueprints as needed and prepares Figma wireframes and copywriting templates. 🔹Supports clients through Rocketlane (Project Management tool), ensuring smooth communication and coordination until the project is complete. 🔹Ensure all backend operations are completed. 🔹Manages Go High Level backend setup, including: A2P phone approvals. Domain integrations. Snapshot...
Customer Service Associate Sep. 2017 -
Jan. 2020
MetalCustomer Service Associate
Assisting the team to answer every customer-related inquiries and technical inquiries for everything MetalPay through Freshdesk, Twitter, and Facebook. The goal is to provide a fun, approachable, and customer-sensitive service.
Admin AssistantFeb. 2017 -
Dec. 2024
Sydney, AustraliaI do various support work for the company - website maintenance, backend operations, and email marketing through Kajabi, video editing, research, online documentation of health records through Cliniko, basic graphic work, and more.

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