Years of experience: 25

Complaint Resolution SpecialistCustomer Retention SpecialistCustomer Care SpecialistCustomer Success ManagerCustomer ServiceTelemarketer

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Jason's Career Path
Director of Human ResourcesMar. 2021 -
Present
SecondWave Systems, Inc.Director of Human Resources
State College, Pennsylvania, United StatesExamine, analyze, and recommend appropriate risk mitigation actions for all business functions. Develop policies, procedures, and programs for recruitment, placement, classification, orientation, benefits, and compensation, as well as labor and industrial relations. Deliver effective information to current and prospective employees about policies, job responsibilities, working conditions, wag...
Human Resources GeneralistMay. 2019 -
Mar. 2021
Goodco MechanicalHuman Resources Generalist
State College, PennsylvaniaDelivered accurate advice to managers on concerns including EEOC, FMLA, harassment; recommended solutions. Managed all HR-related questions, interpreted/administered policies and procedures and resolved work-related problems by serving as a link between management/employees. Conducted all staffing duties, including succession planning, internal investigations, disputes, terminations, seasonal...
Assistant Store ManagerFeb. 2018 -
Oct. 2018
Office DepotAssistant Store Manager
Honolulu, HawaiiCompleted pre-employment screens, compiled interview notes, and ensured confidentiality of processes. Ensured world-class customer service was delivered by all employees with a focus on operational excellence. Key Accomplishments: • Leveraged Oracle HR systems such as PeopleSoft and HCM Cloud. • Increased overall performance by delivering strategic employee training and development in motion ...

Jason's Posts

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    How I can help you

    • Experienced HR professional with a focus on results and cross-cultural competencies. • Proven track record in enhancing HR services and formulating business strategies. • Expert in policy implementation, workforce planning, and change management.

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    People I am looking for

    • Seeking partnerships with small businesses, startups, and mid-size companies. • Open to collaborating with solo entrepreneurs. • Focus on fostering long-term, mutually beneficial relationships.

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    Experience & Cases

    • Led HR functions at SecondWave Systems/The Ultran Group since 2021. • Developed standardized pay structures and digitized benefits. • Managed key projects in finance, real estate, and compliance. • HR systems builder at Goodco Mechanical, 2019–2021.

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    How to contact

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