Tara's Posts
- 5Tara Cosner
Call Center Trainer @Conduent
is willing to share expertiseCall Center Training Excellence - 5
How I can help you
Guide new hires in handling customer service calls, emphasizing soft skills, call flow, and etiquette. Foster quality assurance, empathy, and de-escalation techniques. Skilled in system navigation, Microsoft apps, and typing.
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People I am looking for
Seeking businesses needing a dedicated trainer. - Specialize in call center training - Enhance team communication and efficiency - Passionate about employee development
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Experience & Cases
Achievements: - Created Front End Manager role at Cost Plus World Market - Promoted twice in 2 years - Passionate trainer Clients: - Conduent - Cost Plus World Market
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How to contact
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