Years of experience: 18

Support SpecialistTechnical Support AgentTelemedicine ProviderData EntryTyping SpecialistCall Center

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Haidee's Career Path
Medical AssistantApr. 2025 -
Jul. 2025
Fella & Delilah HealthMedical Assistant
PhilippinesElectronic Health Record (EHR) Management: Transferred critical patient data, medical history, lab results, and chart updates to ensure providers had complete, up-to-date information for consultations. Patient Onboarding & Customer Success: Coordinated new patient enrollment and onboarding, ensuring a smooth and supportive start to their care journey. Insurance Coordination: Managed Prior Aut...
Senior Service Delivery ManagerJul. 2024 -
Mar. 2025
WiproSenior Service Delivery Manager
Driving excellence in medical device service delivery and operations by focusing on regulatory compliance and continuous improvement. I specialize in end-to-end strategy execution and account stabilization, ensuring sustainable growth and adherence to the highest standards.
Delivery ManagerApr. 2016 -
Jun. 2024
Wipro Digital Operations and PlatformsDelivery Manager
Managed global operations for medical device accounts, emphasizing process improvement and revenue growth initiatives.

Haidee's Posts

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    About myself

    At Fella, I played a crucial role in supporting over 100 patients dealing with obesity-related health issues by coordinating their care journey. My efforts in managing prescriptions, insurance, and appointments significantly reduced delays and improved treatment adherence.

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    Job Description

    Seeking a Medical Virtual Assistant role where I can leverage my expertise in patient coordination, prescription management, and compliance to enhance patient care and streamline healthcare operations. Looking to contribute to a team focused on delivering top-tier virtual medical support.

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    How to contact

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    How I can help you

    Efficiently manage patient coordination: schedule appointments, onboard and follow-up, prep telehealth sessions. Support providers: update calendars, facilitate pharmacy coordination. Handle insurance tasks: authorizations, refills, VoB checks. Manage billing: confirmations, inquiries, compliance.

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    People I am looking for

    Ideal clients include: - Fella & Delilah Health - LiveWellRx

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    Experience & Cases

    Achievements: - Supported obesity treatment at Fella - Coordinated GLP-1 prescriptions - Managed patient intake and follow-ups - Assisted with insurance and billing - Enhanced patient adherence and care continuity

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    How to contact

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