Years of experience: 8

🎓 StudentSport FanVideo EditorCustomer ServiceHelp Desk SupportEntertainment

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Willie's Career Path
System AdministratorSep. 2022 -
Present
IntegrisSystem Administrator
IT Tech SupportJan. 2022 -
Sep. 2022
Norris DesignIT Tech Support
• Performs a variety of support tasks (both on-site and remotely), including analyzing, documenting, testing, maintaining, troubleshooting and supporting of PC hardware, operating systems, software applications, peripherals, and communication devices for the entire organization. • Help Desk Support • Conference Rooms • IT Asset Management • Active Directory (Onboarding, Offboarding, Distribut...
Senior Support AnalystJun. 2020 -
Jan. 2022
Front Range Community CollegeSenior Support Analyst
Fort Collins, Colorado, United States• Working as an IT Technology Owner (Tech Owner) within assigned area(s) of responsibility, collaborate with ITS and college departments. In partnership with the service owners and key stakeholders develop technical roadmaps, gather requirements, and conduct technology reviews. • In partnership with other tech owners, provide daily operational support for technologies specific to FRCC or the ...