Years of experience: 22

Interior Designer🐦 DesignEntertainmentFinanceVoice OverAccountant

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Trust Score

Exceptionally trusted; proven professional excellence.

90%
Valery's Career Path
Operations ManagerNov. 2019 -
Present
VixxoOperations Manager
Dallas/Fort Worth AreaLeads, directs, and manages salaried employees responsible for the operational oversight of facilities within designated areas. Ensures efficient and effective management of high-profile commercial accounts, including 7-Eleven, Nordstrom, Rivian, Zaxby's, Drive Time, and Peet's Coffee. Serves as the primary escalation point for customers and providers, fostering strong partnerships to meet ne...
Area Manager/Culture ChampionJun. 2016 -
Nov. 2019
VixxoArea Manager/Culture Champion
Farmers Branch, TX• Manages over 400 sites consistently in states CA, NV, OR, WA, and TX while reducing call volume • Connects with customers and build appropriate rapport to have a thorough understanding of the needs, expectations and requirement in order to achieve customer goals and service level agreements. • Analyzes key metrics, daily, & weekly reports, and performance indicators to identify areas of foc...
Customer Service Representative 2/ Project ManagerOct. 2015 -
Jun. 2016
VixxoCustomer Service Representative 2/ Project Manager
• Set up and process capital projects • Reviewed account and service histories to identify trends and issues. • Reviewed customer data to assess current issues and determine potential solutions. • Trained new employees in procedures and policies in order to maximize team performance.

Valery's Posts

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    How I can help you

    With a foundation in client satisfaction, I excel in diverse roles, from handling finances to managing escalations. My adaptability and quick learning ensure I deliver reliable and resourceful solutions across varied professional landscapes.

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    People I am looking for

    - Developed training guides and SOPs - Solved complex issues as escalation point - Ensure best results in all aspects - Fair and competitive pricing - Committed to excellence in every task

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    Experience & Cases

    - Open to all business collaborations - Bring expertise to diverse industries - Eager to learn new processes - Dedicated to exceptional client service

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    How to contact

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