Years of experience: 19

Call CenterCustomer Support RepresentativeSupport SpecialistCustomer ServiceCustomer Care SpecialistData Entry

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Angela's Career Path
Office Administrator/DispatcherSep. 2022 -
Present
ELITE TOWING LLCOffice Administrator/Dispatcher
Handle high volume of inbound calls regarding different needs for multiple types of customers in need of services such as light duty and heavy duty tows, equipment transports and relocates, load shifts, private property impounds, jump starts, tire changes and lockouts ● Perform outgoing calls to ensure customers are still in need of our services, update customers with our ETA’s to their disab...
DispatcherFeb. 2019 -
May. 2022
Handle high volume of inbound calls regarding different needs for multiple types of customers in need of services such as light duty and heavy duty tows, equipment transports and relocates, load shifts, private property impounds, jump starts, tire changes and lockouts ● Perform outgoing calls to ensure customers are still in need of our services, update customers with our ETA’s to their disab...
Leasing ConsultantSep. 2018 -
Feb. 2019
Maintain proper resident and property files in the computer system via Yardi, Google Drive and any other forms of documentation related to resident and property records ● Process required resident forms, pull reports and related information for audits, confirm leases are signed prior to move-in and ledgers are paid in full prior to residents obtaining keys ● Ensure apartments are ready for sh...

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