Years of experience: 19

Service Quality ManagerCall Center SupervisorCall Center TrainerCustomer Success ManagerChief Customer Officer (CCO)Call Center

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Stedwick's Career Path
Head of OperationsMay. 2024 -
Present
EngageHR IndiaHead of Operations
South Goa, Goa, IndiaHeading complete operations for this new HR solutions company
Head of OperationsMay. 2024 -
Present
EngageHR IndiaHead of Operations
Madgaon, India
Consulting Chief Operating OfficerFeb. 2022 -
May. 2023
ReckruteConsulting Chief Operating Officer
Madgaon, Goa, IndiaChief Operating Officer at a Recruitment services start up called ReckRute fuelled by an online training platform called Bootcamp Goa

Stedwick's Posts

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    How I can help you

    I can ensure efficient customer interactions by responding to emails and WhatsApp messages. First, I will thoroughly study your product or service. Then analyze past communications and finally, I will manage customer responses independently.

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    People I am looking for

    - Small Businesses that need assistance with responding to customers - Entrepreneurs - just getting started and could do with an extra pair of hands responding to their customer

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    Experience & Cases

    - Kakode: Set up a 6 member team for customer outreach - Altius: Managed 75 associates for a UK financial product project (inbound & ouitbound calls and emails) - Reliance: Trained initial batches for their mobile launch offer

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    How to contact

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