Years of experience: 23

🧨 ConsultingCoachingTraining&Development SpecialistFinanceHR📝 Influencer or Blogger

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Rebecca's Career Path
Principal Advisor – Strategy, CX & Digital Operating ModelsSep. 2021 -
Oct. 2025
ThoughtworksPrincipal Advisor – Strategy, CX & Digital Operating Models
I advised executives across APAC on strategy, CX and digital operating models that unlocked customer value, accelerated growth, and harnessed data and AI to drive transformation at scale. Specialisations: • Transformation and operating model design for digital product and platform organisations • CX and Digital strategy frameworks that enabled organisational alignment and accelerated growth...
Senior Manager — Platform Modernisation & TransformationMar. 2020 -
Sep. 2021
IAGSenior Manager — Platform Modernisation & Transformation
Sydney, New South Wales, AustraliaAs a senior leader within IAG’s Technology & Operations group, I was accountable for the strategic leadership and delivery of platform modernisation efforts as part of a multi-million dollar and multi-year transformation program. I led the transition from legacy mainframe systems to a cloud-based Guidewire PolicyCenter platform — a critical enabler of operational transformation and customer-c...
Head of Strategic Planning & ChangeApr. 2019 -
Mar. 2020
UBankHead of Strategic Planning & Change
North Sydney, New South Wales, AustraliaAs Head of Strategic Planning & Change, I was a member of the senior leadership team at UBank, reporting to the C-suite and driving the end-to-end strategy, governance, and delivery frameworks that enabled our digital transformation vision. I led cross-functional capabilities including Program Management, Change Management, PMO, and Agile practices — with a focus on enabling empowered teams, ...