Years of experience: 11

Customer Retention SpecialistService Quality ManagerComplaint Resolution SpecialistCustomer ServiceBusiness Development ManagerCall Center

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Gizem's Career Path
Import and Export ManagerJun. 2023 -
Present
EfatechImport and Export Manager
İzmir, Türkiye
Foreign Trade Specialist (Import and Export)Sep. 2021 -
Jun. 2023
EfatechForeign Trade Specialist (Import and Export)
İzmir, Türkiye• Consulted with clients regarding shipping procedures, packaging, recommended carriers, and various services offered by said carriers • Creating customer orders in SAP to prepare them for production, following the deadlines of the products and managing the entire operation until the customer receives them. • Managing the entire process of letter of credit shipments • Planning transportation ...
International Sales SpecialistSep. 2020 -
Sep. 2021
KUTLUSAN KAFESInternational Sales Specialist
Kemalpaşa, İzmir, TürkiyeMaintained sales report and met monthly quotas Built rapport with customers by offering friendly, knowledgeable, and supportive customer service Updated customer database on a daily basis Recommended new products and upcoming events to customers Responded accurately and professionally to all customer queries Analyzed proposals on changes in pricing and aftersales on new and established produc...