Years of experience: 16

Call CenterCustomer Support RepresentativeSupport SpecialistOutbound Sales SpecialistCall Center SupervisorCall Center Trainer

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Gilbert's Career Path
Support Team LeadApr. 2020 -
Jul. 2025
Anchor DataComSupport Team Lead
United StatesTraining, customer support, BPO enhancement
Customer Service ManagerJul. 2017 -
Apr. 2020
goguide Australian Business DirectoryCustomer Service Manager
Melbourne, AustraliaIn charge of all Accounts
Senior ConsultantAug. 2016 -
Jul. 2025
Consultant at iTalk DeskSenior Consultant

Gilbert's Posts

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    About myself

    With 10+ years in customer service, I've led teams to compliance and efficiency, boosting patient satisfaction. I create specialized training for healthcare, recruit and mentor staff, and resolve complex issues, enhancing service quality.

  • 0

    Job Description

    Seeking a flexible remote role, either part-time or full-time, to leverage my expertise in customer service management and support team leadership, ensuring excellent service delivery and customer satisfaction.

  • 0

    How to contact

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