Years of experience: 13

ITCustomer ServiceConsultingCustomer Success ManagerDevOpsBusiness Owner

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Rishabh's Career Path
Systems ManagerAug. 2023 -
Jul. 2025
Connor, Clark & Lunn Financial Group (CC&L)Systems Manager
Information systems - Systems Manager Responsible for: Team Management & Leadership • Oversee day-to-day operations and performance of India-based team members, ensuring alignment with company goals and promoting a positive work environment. • Conduct regular one-on-one connects with senior managers and participate in departmental stand-ups to track progress and address challenges. • Approve ...
Associate ManagerOct. 2021 -
May. 2023
Accenture in IndiaAssociate Manager
Gurugram, Haryana, IndiaLed a 16-member team proficient in Java, Angular, .Net, Mainframe, PowerBuilder, Mulesoft, and Salesforce technologies. Successfully transitioned and managed delivery of 35+ applications from incumbents. Delivered client satisfaction score improvement of 30% within 2 months. Oversaw daily reporting, stand-ups, support tracking, and 24x7 shift roster management. Implemented ITIL best practices...
Specialist SeniorNov. 2014 -
Oct. 2021
DeloitteSpecialist Senior
Hyderabad, Telangana, IndiaDesigned and implemented DevOps transformation strategy for legacy release management system. Increased deployment time of minor releases from 1 week to N times per day and from 1 major release per month to 1 major release per week. Supported global releases, regional roll-outs (EMEA, APAC, LATAM, Russia, Baltics, Middle-East), deployments, and product launches, ensuring accurate documentatio...

Rishabh's Posts

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    How I can help you

    • Agile and DevOps transformations • Salesforce development and stakeholder engagement • Global team management in hybrid settings • Leadership with Jira, ITIL, CI/CD expertise • Aligning tech with business goals

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    People I am looking for

    • Global Life Sciences & Health Care Companies • Chemical MNC • Media & Tech clients • Insurance Companies • US Federal Agencies

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    Experience & Cases

    • Salesforce CRM adoption • Legacy system transformations • Open to Salesforce Leadership roles • Delivery Management opportunities • System Strategy positions

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    How to contact

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