Years of experience: 9

HRConsultingSystem AnalystTech SupportData AnalystSupport Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Hannah's Career Path
Project Information Specialist IIJun. 2023 -
Present
AECOMProject Information Specialist II
• Preform large scale documentation migrations, data capture, and metadata review on thousands of documents utilized by data center construction teams. • Maintain and improve the information within the shared electronic document management system through regular data retrievals and bulk updates, to ensure accuracy and relevance. • Spearheaded the development of the internal policy and procedu...
Student Information System Support SpecialistJul. 2021 -
Jun. 2023
Community BrandsStudent Information System Support Specialist
United States• Delivered prompt customer support to address technical inquiries, software-related issues, and user concerns via email and chat, resulting in a personal CSAT rating of 93% in 2021. • Collaborated with the development team to escalate software bugs, address complex technical issues, and actively participate in quality assurance testing. • Supplemented the improvement of product documentation...
Project CoordinatorJul. 2018 -
Nov. 2019
Vert EnvironmentalProject Coordinator
San Diego• Coordinated and monitored environmental projects, employing project management tools to ensure adherence to timelines, client needs, and regulatory requirements. • Facilitated effective communication between internal teams and clients, utilizing data on project progress and potential risks to maintain transparency throughout the project life cycle. • Managed project documentation including ...

Hannah's Posts

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    How I can help you

    I streamline digital systems to organize, secure, and optimize business information. With 4+ years of experience, I solve issues like hard-to-find files, outdated data, and compliance risks to improve team efficiency and access.

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    People I am looking for

    I seek clients who are new to freelancing and need support in organizing digital chaos. Ideal partners include startups, nonprofits, and teams overwhelmed by disorganized documents and processes.

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    Experience & Cases

    I enjoy collaborating with growing businesses and nonprofits. Though new to freelancing, my commitment is to transform messy file systems into efficient, user-friendly resources.

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    How to contact

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