Years of experience: 16
Call CenterCustomer ServiceEntertainmentAssistantData Entry
Trusted by top professionals
Trust Score
Exceptionally trusted; proven professional excellence.
Cat's Career Path
Mar. 2024 -Present
Hanslope Care LtdOffice Manager
Milton Keynes, England, United Kingdom• Act as Office Manager and key support to CEO, leading internal and external communications, quality processes, and administrative operations. • Manage staff relations including: staff management, compliance, leading and resolving complaints and incident investigations, disciplinary action, supervisions, and appraisals. • Liaising with external bodies (CQC, NHS, Police, Local Authority) to e...
May. 2021 -Feb. 2024
Access Financial Services & Robin Mortgage DesignAdmin Team Leader & Paraplanner, Trainee Mortgage Broker & Administrator
Milton Keynes, England, United KingdomLed and grew a brand new in-house Mortgage and Protection Admin team from 2 to 6 members, responsible for daily operations and administration across 2 financial services firms, supporting brokers with mortgage and protection casework. Acted as a key liaison with solicitors, estate agents, and lenders, ensuring timely and accurate case management and progression for multiple brokers. Managed c...
Mar. 2019 -Jan. 2021
Hanslope Care LtdLeader & Community Care Worker
Hanslope, England, United Kingdom• One of 4 members of the Leadership Team responsible for managing day-to-day operations and staff, and for working in the community as part of a professional Care Team. • Directly supported the CEO in finance management, HR compliance, business management and marketing, accountable for delivering high quality care to clients in their homes and to meeting care service objectives. • Partnered ...