Kansas City, Missouri AreaDevelop and conduct user training on system(s) functionality.
Work with field and internal users to understand system needs and develop plans for meeting those needs.
Assist in large scope projects or lead activities in small to medium scope projects during analysis, design, construction and testing phases of projects.
Define and document functional and system specifications.
Develop process ...
Jan. 2019 - Jul. 2023
H&R BlockProject Manager/IT Business Analyst/ Quality Analyst at H&R Block