Years of experience: 11

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Amanda's Career Path
Senior Communications AssociateDec. 2022 -
Present
Capital OneSenior Communications Associate
Richmond, Virginia, United States* Leverage technical and creative writing skills to develop content in a variety of formats and mediums in order to engage agents and meet stakeholder needs on large, complex initiatives as well as short-term, urgent issues. * Act as a subject matter expert for communications initiatives and work with various partners to understand performance support needs and make recommendations for suppor...
Content StrategistNov. 2021 -
Dec. 2022
Capital OneContent Strategist
Richmond, Virginia, United States•Develop an understanding of our customers’ experiences so we can rethink how our content can help agents deliver brand-defining customer service •Engage with agents to understand their needs, pain points, and the challenges they overcome every day when solving customer needs •Partner with technology, product, design, and business teams to uncover customer and business needs–then translate th...
Marketing Project ManagerJan. 2019 -
Oct. 2021
Summit ConsultingMarketing Project Manager
Lakeland, Florida Area• Researches, prepares, writes and reviews articles for internal and/or external communications, which may include general announcements, presentations, newsletters, advertisements, operational changes, and press releases, content for internal/external websites and/or communications to customers. • Ensures communications are appropriate, accurate and grammatically correct. • Develops and exec...

Amanda's Posts

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    About myself

    Experienced in strategic messaging and change management, achieving a 90% average email open rate. Developed impactful communications saving significant costs. Successfully coordinated Town Hall meetings with a 90% satisfaction rate.

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    Job Description

    Seeking a position where I can leverage my expertise as a strategic partner, contributing to organizational success and growth through innovative communication solutions.

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    How to contact

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