Years of experience: 22

Customer ServiceFinanceAdministrative AssistantAssistantData EntryOffice Assistant

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Lisa's Career Path
Sales Support Associate (SSA)Aug. 2024 -
Present
Southeastern Equipment CompanySales Support Associate (SSA)
• Create and manage detailed sales quotes and warranty options aligned with company pricing and customer needs • Coordinate logistics for equipment transfer between branch and client sites • Prepare and process complete sales documentation for invoices and records • Maintain organized records of purchase orders, bids, and service orders to ensure timely follow-ups • Collaborate with branch te...
ERA Maximation SpecialistJun. 2021 -
Jul. 2024
Advocate RCMERA Maximation Specialist
• Completed enrollment requests to change paper EOBs to electronic files. • Monitored payer delays to resolution. • Manually pulled files that were initially rejected & researched for resolutions. • Maintained various reporting of tickets & posted payments. • Assisted Business Support with payment exceptions, formatting, or loading issues.
CSRNov. 2020 -
Mar. 2021
• Incoming & outgoing phone support. • Generated service tickets & scheduled technicians for quick response.