Years of experience: 25

Cold Calling SpecialistDatabase CoordinatorDocument ProcessorComplaint Resolution SpecialistCustomer Support RepresentativeSupport Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Dawn Shiree's Career Path
Family Enrollment Councilor May. 2025 -
May. 2025
PearsonFamily Enrollment Councilor
United StatesI help families and their children with enrollment into online schooling for K-12 grades.
Customer Service RepresentativeMay. 2024 -
Dec. 2024
PVH Corp.Customer Service Representative
Houston, Texas, United StatesAnswer incoming calls from customers assisting with their orders, returns, shipping, loyalty rewards, make outbound calls to stores and customers for followup - temporary position
Call Center Customer Service RepresentativeMar. 2024 -
Mar. 2024
TALENT Software ServicesCall Center Customer Service Representative
Houston, TXAnswer calls, research, process medical billing insurance audits, data entry, Salesforce, Excel, Word, PowerPoint, OnBase