Years of experience: 21

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Jacque's Career Path
VP Operations and Customer SuccessMar. 2025 -
Present
ClearpathVP Operations and Customer Success
Colorado, United States
Manager, Business Process EngineeringFeb. 2025 -
Mar. 2025
NovocureManager, Business Process Engineering
Colorado, United StatesOversaw budget of change request vendor (monetary/hourly budget) Wrote business requirements for system and reporting/analytics requests from end users Led projects within the Enterprise Technology roadmap, including --Transitioning internal grants committee from IQVIA platform to Veeva MedComms; wrote business plan and communication plan --Re-launching DocuSign for patient-facing teams to im...
Associate Director, Global Patient Experience Strategic InsightsApr. 2024 -
Feb. 2025
NovocureAssociate Director, Global Patient Experience Strategic Insights
Colorado, United StatesConducted analytics deep dives into key product use and customer (patient) behaviors, presenting findings to global senior leadership Partnered with cross-functional colleagues and data professionals/developers to translate business requirements into dashboards (Looker and SAP Business Objects) Participated in steering committees and cross-functional projects needing operational and data insi...

Jacque's Posts

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    About myself

    Expert in drafting business requirements, conducting user acceptance testing, and process mapping. Successfully led UI redesign, boosting end-user efficiency by 60%. Acted as a key consultant for system and data analytics projects.

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    Job Description

    Open to part-time consultancy roles or full-time positions, seeking opportunities that leverage skills in bridging business and technical teams, ensuring seamless communication and project success.

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    How to contact

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