Years of experience: 8
Voice OverTranslatorTechnical TranslatorEngineerVideo EditorEntertainment
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Jonathan's Career Path
Nov. 2024 -Present
UVeyeField Services Engineer
United States• Work closely with cross-functional teams to understand business requirements • Manage the team's workload and prioritize tasks • Analyze software and hardware needs for the organization • Own, manage and optimize the support ticketing system • Lead department logistics for shipments, travel and coordinations • Oversees and facilitates the replacement of hardware for systems • Identifies and...
Aug. 2023 -Nov. 2024
The Walk InnOperations Manager
Brooklyn, New York, United States• Implemented cost reduction strategies resulting in a 15% decrease in operational expenses within three months. • Established quality control measures that reduced defects by 20% and improved customer satisfaction scores by 15%. • Leading a team of 15 employees, achieving a 95% employee satisfaction rate through effective communication and recognition programs. • Developed alternative suppli...
May. 2020 -Jul. 2023
NanotronicsTechnical Service Engineer
Brooklyn, New York, United States• Achieved a remarkable 30% reduction in system downtime by actively monitoring and swiftly responding to critical incidents, significantly boosting operational efficiency. • Spearheaded performance enhancements that accelerated production times, leading to a notable increase in profits and a substantial contribution to the bottom line. • Played a pivotal role in the detailed analysis and res...