Years of experience: 25

CopywritingProofreaderITSolution IntegratorUndergraduate StudentSystem Analyst

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Melissa's Career Path
System & Network Administrator IVJan. 2024 -
Present
City of Haines CitySystem & Network Administrator IV
Haines City, Florida, United States
Senior Support SpecialistNov. 2021 -
Oct. 2023
Osceola County Clerk Of CourtsSenior Support Specialist
Kissimmee, Florida, United StatesIn addition to many of the duties listed in previous positions: Mentor, train, and manage three IT Help Desk Technicians, while providing modernized technical solutions for our Deputy Clerks and constituents. Troubleshoot high level three+ issues, perform system administration tasks, provide solutions and implement. Manage VMWare server cluster. Monitor Exchange Online, address any potential ...
OwnerOct. 2021 -
Mar. 2024
Sunshine State IT Consulting, LLCOwner
Davenport, Florida, United StatesIT SME Consultant to the BIC Lighter Plant in Milford, Connecticut

Melissa's Posts

  • 0

    How I can help you

    Assist non-tech users with computer issues. Type 70+ wpm with 99% accuracy. Understand issues fully by asking right questions. Propose effective solutions.

  • 0

    People I am looking for

    - Seek collaboration with BIC Corporation - Aim to support non-tech users - Provide efficient tech solutions

  • 0

    Experience & Cases

    - 6 years at BIC Corp, then consultant - Managed air-gapped network, PLC machines - Consulted in vendor meetings - Empowered users needing IT help - Supported data entry, writing needs

  • 0

    How to contact

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