Years of experience: 14

ITCustomer ServiceCase ManagerClient Relations SpecialistCustomer Care SpecialistProduct Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Lena's Career Path
Founder | Software Consultant | Product Owner | IT Project ManagerJun. 2025 -
Present
FORTA COFounder | Software Consultant | Product Owner | IT Project Manager
I help companies make better software decisions and translate complex challenges into clear, actionable solutions. With a background in product ownership, IT project management and software consultancy, I support teams and organizations from idea to implementation. Whether you’re looking for the right software, want to connect systems, or need someone to lead a digital project: I bring struct...
Product OwnerMay. 2024 -
Apr. 2025
RecruitNow a zvoove companyProduct Owner
Amersfoort, Utrecht, Netherlands- Leading a team of 5 developers focused on building and improving API integrations between the core ATS platform and various back-office systems across different countries. - Owning the full lifecycle of partner integrations, from concept to delivery — including scoping, prioritization, testing, and continuous improvement. - Collaborating closely with the CTO and fellow Product Owner in stra...
Customer Success ConsultantJan. 2022 -
May. 2024
RecruitNowCustomer Success Consultant
Amersfoort, Utrecht, Nederland- Guiding implementations: leading the successful setup and transition of ATS systems and websites for various clients. - Advising on use and processes: providing strategic advice on system utilization and process enhancements to maximize efficiency and user satisfaction. - Backoffice integrations: managing the testing and implementation of back-office integrations to enhance system functiona...

Lena's Posts

  • 0

    About

    Key Skills and Achievements: - Software Consultancy: Process analysis, vendor selection, implementation support. - IT Project Management: Calm, structured project leadership. - Bridging Business and Tech: Clear communication between stakeholders. - Problem-solving: Simplifying processes.

  • 0

    Cases & Experiences

    Notable Cases: - Improved 4 integrations API. - Designed 3 international integrations between ATS and Backoffices. - Consulted over 30 clients as Customer Success Manager. - Managed a 6-month startup program at a university for 5 years. - Led multiple successful projects.

  • 0

    Work Order

    Services Offered: - Process Analysis: Analyze processes, identify bottlenecks. - Vendor Selection: Assist in choosing the right software. - Implementation & Integration: Guide through implementation. - Overcoming Fragmentation: Clarify and connect systems. - Project Leadership: Lead IT projects from start to finish.

  • 0

    How to contact

No responses yet
0
  • 0

    About

    Key Skills and Achievements of Forta Co: - Software Consultancy: Process analysis, vendor selection, and integration guidance. - IT Project Management: Calm, structured project leadership. - Bridging Business and Tech: Clear communication and solution focus. - Problem-solving: Simplifying processes.

  • 0

    Cases & Experiences

    Case Studies: - Coached and consulted over 20 clients, offering tailored software solutions. - Provided project guidance from concept to user launch, ensuring seamless integration and delivery.

  • 0

    Work Order

    Our Services: - We help analyze company processes and identify bottlenecks. - We assist in selecting the right software and partners. - We guide implementation and integration, ensuring systems work cohesively. - We lead IT projects, managing scope, planning, and team coordination.

  • 0

    How to contact

No responses yet
0
  • 0

    How I can help you

    We bieden ondersteuning bij softwarekeuzes, uitbreidingen en koppelingen. Ons proces omvat behoefteanalyse, eisenvertaling, oplossingselectie, leveranciersgesprekken en projectbegeleiding. Ons doel is om systemen in harmonie te laten werken, zelfs in complexe omgevingen.

  • 0

    People I am looking for

    - B2B SaaS bedrijven met integratie- of software-uitdagingen - Bedrijven die behoefte hebben aan gestructureerde IT-projectleiding - Organisaties die een functioneel ontwerp of product ownership nodig hebben

  • 0

    Experience & Cases

    - Succesvolle integratie van ATS-frontoffice met backoffice - Ervaring met kleine bedrijven en B2B SaaS-klanten - Focus op resultaatgericht projectmanagement en effectieve samenwerking

  • 0

    How to contact

No responses yet
0