Years of experience: 9

Service Quality ManagerEngagement ManagerAdvisorBusiness AnalystBusiness Development ManagerConsulting

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Brooke's Career Path
Director of OperationsFeb. 2025 -
Jul. 2025
Full Swing Public RelationsDirector of Operations
I led operations at Full Swing PR as part of the leadership team, reporting directly to the owners. I turned company vision into action by aligning our people, systems, and finances around measurable goals. I also acted as integrator between the CEO and CSO, driving execution across departments. Highlights: • Built and maintained executive dashboards to support weekly leadership decisions • M...
Operations ManagerDec. 2023 -
Feb. 2025
Full Swing Public RelationsOperations Manager
Director Of Client OperationsJun. 2021 -
Jan. 2023
CustomerHDDirector Of Client Operations
Raleigh, North Carolina, United StatesI skillfully oversaw strategic partnerships and ensured client satisfaction in a dynamic environment. My role encompassed steering day-to-day operations through the execution of both short-term and long-term strategies, contributing significantly to the achievement of business plan objectives and profitability goals. I managed operations teams supporting 20+ clients with an annual revenue of ...

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