Years of experience: 22

MedicalMedical AssistantData Entry SpecialistAssistantData EntryPersonal Assistant

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Elizabeth's Career Path
OwnerJul. 2024 -
Present
Founder and Owner of Saged Ink Studio - A Paramedical Restorative Tattoo Practitioner
Sr SaaS Account Manager/ CSMApr. 2021 -
Jan. 2023
BatchServiceSr SaaS Account Manager/ CSM
● Primary relationship owner for 1500+ customer accounts. ● Ensure retention, renewals, upgrades & client satisfaction. ● Deliver presentations of user suggestions and complaints to internal departments to improve processes, products & customer experience. ● Create training resources for new & existing CSM’s to ensure ongoing education & development.
Account Manager at Batch ServiceOct. 2020 -
Apr. 2021
BatchServiceAccount Manager at Batch Service
San Diego, California, United States● Build strong relationships by making sure client & customer needs are being met & understood by each department in BatchService. ● Handle client complaints, answer queries, find solutions to issues & identify new business opportunities among existing customers (upgrades). ● Responsible for working with the Sales team to onboard & integrate new clients.