Years of experience: 30

Call CenterAppointment SetterCall Center Supervisor⚖️ LegalCustomer ServiceConsulting

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Maxeen's Career Path
Implementation Consultant - Contract Express/HighQApr. 2022 -
Present
Thomson ReutersImplementation Consultant - Contract Express/HighQ
Toronto, Ontario, Canada
Senior Document Automation Specialist - Contract Express/HighQJan. 2022 -
Dec. 2022
Thomson ReutersSenior Document Automation Specialist - Contract Express/HighQ
Toronto, Ontario, Canada
Founding Lead, Black Employee Network CanadaNov. 2019 -
Jun. 2023
Thomson ReutersFounding Lead, Black Employee Network Canada
333 Bay St, Toronto ON M5H 2T6I functioned as a lead for the Business Resource Group local chapter and worked in partnership with the Global Diversity and Inclusion (D&I) Team, BRG Executive Sponsor, network’s Global Leadership Team (GLT), BRG members and other key stakeholders. This included setting the direction for the local chapter and aligning activities with the global network strategy, enterprise-wide D&I strategy ...

Maxeen's Posts

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    About myself

    Experienced in legal tech and SaaS, adept in workflow automation. Known for enhancing client engagement, retention, and product adoption via data insights. Achieved 40% faster resolutions, increased CSAT, and automated tasks by 60%.

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    Job Description

    Seeking a Customer Success position at a global firm or startup. Open to roles that align with EST hours, where I can leverage my expertise to drive client success and foster growth.

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    How to contact

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