Years of experience: 6
AssistantOffice AssistantCustomer Care SpecialistOffice AdministratorCopywritingCopywriter
Trust Score
Exceptionally trusted; proven professional excellence.
Harim's Career Path
Nov. 2021 -Mar. 2025
HILL STREET VETERINARY HOSPITALCustomer Service Specialist
York, Pennsylvania, United StatesGreeted and helped customers navigate their visits efficiently and with customer satisfaction in mind. Managed schedules for multiple veterinarians. Provided answers and help over the phone or in person while being the liaison between veterinarians and clients accurately and efficiently. Helped develop concise and easily understandable Standard Operation Procedures (SOPs) for future reference...
Feb. 2020 -Feb. 2022
StarbucksBarista
York, Pennsylvania, United StatesEfficiently creating multiple orders at once without losing quality. Understanding inventory and demand to restock when necessary. Providing great customer connections and a comfortable third-space for everyone. Managing multiple tasks efficiently based on what is needed.
Sep. 2018 -Dec. 2019
SAME cafeCook & Cafe Coordinator
Denver, Colorado, United StatesCreating and producing a unique menu daily Coordinating volunteer’s schedules and determining appropriate tasks Training volunteers on multiple tasks and kitchen safety Greeting and serving guests (including explaining cafe’s mission and donation options) Treating everyone with respect no matter who they may present themselves as and a comfortable third-space for everyone