Years of experience: 10

ITHREducationProject ManagerTech SupportCall Center

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Erica's Career Path
Emergency Management SpecialistDec. 2023 -
May. 2024
FEMAEmergency Management Specialist
NPSC
Manufactured Housing Support SpecialistMay. 2022 -
Aug. 2022
FEMAManufactured Housing Support Specialist
Where ever disaster strikes• Onsite liaison between Individual Assistance Program and Logistics field staff for manufactured structures used in FEMA’s housing program • Physically locate and inspect structures providing follow-up reports for status of manufactured homes and travel trailers • Review disaster-specific contract for Statement of Work and Quality Assurance Surveillance Plan to stay current with all updates ...
COVID Testing Point of ContactOct. 2021 -
Apr. 2022
FEMACOVID Testing Point of Contact
Denton, Texas, United States• Greet staff and visitors. • Complete COVID-19 screening with all individuals entering the building. Providing self-test as necessary. • Ensuring all individuals entering the building are wearing masks or providing one if needed.