Years of experience: 5

Customer ServiceConsultingClient Relations SpecialistBusiness OwnerCustomer Care SpecialistCustomer Retention Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Patrick's Career Path
HOA Architectural Compliance ManagerOct. 2023 -
Present
Kuester Management GroupHOA Architectural Compliance Manager
Cary, North Carolina, United States• Developed and implemented compliance policies and procedures, reducing regulatory violations by 70%. • Conducted regular compliance audits and assessments, identifying risks and making recommendations for improvement. • - Trained over 600 employees on compliance practices and changes in regulations. • - Collaborated with internal departments to address compliance issues and promote a cultur...
Project ManagerApr. 2022 -
Oct. 2023
Fluent SolarProject Manager
Raleigh-Durham-Chapel Hill Area• Successfully manage a portfolio of 530 (over the course of 11 months) total customer accounts by overseeing and ensuring timely completion of projects, meeting various milestone expectations. • Created detailed reports for senior management on compliance performance metrics and trends. • Complete Site Survey, Design Monitoring, Permit Delivery, installation supervision, inspection attendanc...
Covid Health Manager at MerckJul. 2020 -
Apr. 2022
Wellness CoachesCovid Health Manager at Merck
Durham, North Carolina, United States• Apply mathematical principles and statistical approaches to determine Maximum Occupancy Limits, the number of handwashing stations that need to be set up, and the number of N95 masks to order to be able to supply site staff every day. Occupancy Limits ranged from 5 people per room to a maximum of 30 people per room. Person to person distance used to determine occupancy is 6ft to 8ft. • Demo...

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