Years of experience: 11

Voice OverEntertainmentUnited Arab EmiratesCustomer ServiceCustomer Success ManagerFinance

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Talal's Career Path
Team leader - Travel & AssistanceApr. 2023 -
Present
Allianz PartnersTeam leader - Travel & Assistance
United Arab EmiratesSpearheading operational execution and strategic direction of the travel and assistance claims handling unit. Leading and mentoring a team of claims specialists, fostering a culture of continuous improvement and driving performance to achieve service excellence. Managing the end-to-end process of travel insurance claims, ensuring efficient and empathetic resolution in compliance with industry...
Senior Officer - Travel & AssistanceDec. 2022 -
Apr. 2023
Allianz PartnersSenior Officer - Travel & Assistance
Dubai, United Arab EmiratesManaging complex claims cases, ensuring thorough investigation, assessment, and resolution in line with company guidelines and industry standards. Providing expert advice and support to team members on claims issues, contributing to their professional growth and development. Coordinating with internal departments and external partners to streamline claims processing and enhance inter-departme...
Travel & PA Complex Claims HandlerJan. 2020 -
May. 2022
AIGTravel & PA Complex Claims Handler

Talal's Posts

No responses yet
1