Years of experience: 31
ITEngineerFinanceSystem AnalystDevOpsQA Engineer
Trust Score
Exceptionally trusted; proven professional excellence.
Steven's Career Path
Feb. 2022 -Jun. 2024
MicrosoftSenior Programmer
✴️ Automated WDAC policy creation and deployment using a custom PowerShell + .NET framework, reducing manual rule editing and turnaround time by over 80%. ✴️ Built internal ETL modules using XPATH and embedded C# to extract structured data from WDAC event logs and convert them into policy-ready XML rules. ✴️ Created reusable XML policy templates and validation tools, streamlining onboarding f...
Jul. 2013 -May. 2021
Alvaria, Inc. (Formerly Noble Systems ) Senior Technical Support Engineer
💼 Senior Technical Support Engineer
Company: Alvaria, Inc. (Formerly Noble Systems)
Dates: 2013 – 2021
Location: Atlanta,Ga (Remote) 💥 Resolved 2–3 P1 outages weekly across call centers supporting 300–400 agents—protecting $7M+ in client revenue. • Provided Tier 2–3 Linux/Windows support for Oracle, PostgreSQL, and MSSQL environments. • Diagnosed complex issues involving network protocols, ...
Jun. 2012 -Jul. 2013
Alvaria, Inc. ( Formerly Noble Systems )Database Administrator
Atlanta (Remote)Create and maintain databases in MS SQL Server 2005-2012 for internal use and cloud-based customer use. Periodically perform health checks and ensure backups are occurring and are offloaded to archive media when necessary.