Years of experience: 18

Sport FanTechnical Support AgentCustomer ServiceClient Relations Specialist🏐 SportsChat Support

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Hugo's Career Path
Customer Success ManagerJul. 2020 -
Present
FiservCustomer Success Manager
Coral Springs, Florida, United StatesAs a Customer Success Manager at Fiserv, I sold and serviced merchant service terminals, empowering businesses to optimize their payment processing to achieve financial success. Opening new merchant service accounts, renewing terminal leases, and replacing end-of-service terminals. ❋ Generated over $1.5M in annualized revenue through strategic sales of Clover POS solutions to multi-location r...
Assistant Vice PresidentJan. 2018 -
Jul. 2020
Bank of AmericaAssistant Vice President
Coral Springs, Florida, United StatesAs a Business Consultant at Bank of America Merchant Services, I sold and serviced merchant services solutions, empowering businesses to optimize their payment processing and achieve financial success, serving individuals, small- and middle-market businesses, and large corporations. ❋ Generated over $1.2M in annualized merchant processing volume by providing consultative payment solutions to ...
Executive Director of SalesMar. 2014 -
Aug. 2018
Amexsa CorpExecutive Director of Sales
Lawrenceville, Georgia, United StatesThe Executive Director of Sales position was a pivotal leadership role responsible for orchestrating the entire sales strategy and operations to drive significant revenue growth and expand market share. ❋ Accelerated domestic and international revenue growth by 37% YoY through strategic market penetration and optimized channel development, consistently exceeding annual sales targets by 120%. ...

Hugo's Posts

  • 2

    How I can help you

    Address client concerns with expert technical support. Leverage vast experience in sales and customer service to provide effective solutions.

  • 2

    People I am looking for

    Seeking partnerships with businesses in need of enhanced customer support or sales assistance. Ready to add value and drive growth.

  • 2

    Experience & Cases

    Achievements include boosting sales and resolving customer service challenges. Former clients: Fiserv, TMS Health, Amexsa.

  • 2

    How to contact

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