Years of experience: 12

United StatesData Entry SpecialistTyping SpecialistData Entry AssociateITSystem Analyst

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Hiral's Career Path
IT Technologist IIApr. 2024 -
Present
OceaneeringIT Technologist II
Hanover, Maryland, United StatesWorking as a Contractor via Virtual Bench Staffing Agency Using MESD(Manage Engine Service Delivery) Ticket System to Assist with Issues Imaging Devices using SCCM Troubleshooting Active Directory Issues On-boarding and Off-boarding of users Assisting with Troubleshooting Advanced Networking Issues Basic Troubleshooting of Splunk SIEM Platform Basic Hardware Setup Assistance Troubleshooting N...
Information Technology EngineerNov. 2023 -
Apr. 2024
Monumental Sports & EntertainmentInformation Technology Engineer
Washington, District of Columbia, United States• Provide IT Support for Events and Games • Supporting 1001-5000 users • Resolving Complex IT Issues using the Fresh Service Ticket System • Assist with IT Setup for the Games and Events such as Access Points, Network, Printer Setup, Radios etc. • Monitoring Solar Winds • Imaging PCs using WSUS. • Troubleshoot Active Directory Account Issues • Onboarding and Offboarding users • Training users...
IT Support EngineerMar. 2023 -
Sep. 2023
American Nurses AssociationIT Support Engineer
Silver Spring, Maryland, United States** Provide IT Support either via Email, Phone or Desk Visit ** Perform Asset Management and Inventory via Asset Panda and LogmeIn ** Image and Build Workstations for Users via Auto Pilot ** Troubleshoot and provide a stable resolution for Networking Issues ** Troubleshoot and Assist with VPN issues using Cisco Any Connect and Cisco Meraki ** Audit and Manage Software Licenses ** Configure O36...

Hiral's Posts

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    How I can help you

    I offer comprehensive IT support, swiftly resolving technical issues. With over 10 years of experience, I adapt quickly to new challenges, ensuring efficient solutions tailored to your needs.

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    People I am looking for

    Ideal clients: - Businesses of all sizes - Companies aiming to optimize IT departments - Organizations seeking to reduce technical debt

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    Experience & Cases

    Achievements: - Reduced technical debt by 40% - Proven expertise in IT solutions Previous clients: - Details not available

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    How to contact

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