Years of experience: 13

Tourism and Hotel Digital Marketing and EcommerceBusiness AnalystCustomer ResearcherConsumer IndustryEngagement ManagerConsulting

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Agnes's Career Path
Associate Market Manager - Account ManagementAug. 2017 -
Present
Expedia GroupAssociate Market Manager - Account Management
Denpasar Area, Bali, IndonesiaFoster and develop professional relationships. Offer data insights and high-quality consulting services to clients. Optimise clients’ products on Expedia sites to maximise customer conversion. Secure additional lodging rates and availability information. Communicate effectively with clients and address issues. Support brand merchandising and marketing efforts through seasonal deals and promot...
Market Associate Sep. 2014 -
Aug. 2017
Expedia GroupMarket Associate
Denpasar Area, Bali, IndonesiaOptimised content, rates, and availability competitiveness on sites. Secured additional lodging rates and availability information. Directed marketing campaigns and promotional offers. Communicated effectively with clients and maintained professional relationships. Offered training and mentoring on available features. Identified business opportunities and analysed risk. Conducted market resea...
Reservation Agent Aug. 2013 -
Sep. 2014
Conrad BaliReservation Agent
Denpasar Area, Bali, IndonesiaControlled reservations and cancellations. Communicated effectively with suppliers, travel agents, and individuals. Spearheaded file management. Oversaw customer database and maintained accuracy. Assisted in creation of rates plan. Offered information on available products and services. Spearheaded cold calling and identified leads. ♦ Achieved recognition as top room seller for excellent work...

Agnes's Posts

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    About myself

    With over a decade in account management, I excel in client retention, app utilization, and revenue growth through strategic add-ons. Now part of a business development team, I drive product adoption and foster lasting client relationships.

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    Job Description

    Seeking a remote position as an Account Manager or Customer Success Manager, where I can leverage my expertise in client engagement and strategic growth to enhance client satisfaction and drive business success.

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    How to contact

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