Years of experience: 12

Voice OverMarketingEntertainment

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Jess's Career Path
Community & CX LeadMar. 2025 -
Present
Follow AliceCommunity & CX Lead
Having worked in nearly every area of Follow Alice over the years, I have developed a strong understanding of the business and its customer experience. This experience has given me the unique advantage of being able to identify key gaps in the customer journey. In my new role, I am leading the Follow Alice CX Project, where I focus on defining the customer journey, identifying touchpoint gaps...
Marketing SpecialistFeb. 2024 -
Present
Adventure WorksMarketing Specialist
City of Cape Town, Western Cape, South AfricaI have successfully built and implemented CRM systems and automation tools to streamline customer interactions and enhance marketing efficiency. In addition, I have driven the development of a strong visual brand identity, ensuring consistency across email marketing and social media channels. By combining data-driven strategies with creative branding, I have improved audience engagement, opti...
Social Media ConsultantJan. 2024 -
Present
QualifyzeSocial Media Consultant
Cape Town, Western Cape, South Africa

Jess's Posts

No responses yet
0