Years of experience: 17
ITCustomer ServicePortfolio ManagerConsultingFinanceHelp Desk Support
Trust Score
Exceptionally trusted; proven professional excellence.
Karen's Career Path
May. 2024 -Present
CapgeminiScrum Master | CapGemini - Citi - Chubb | Agile Methodologies
Tampa, Florida, United StatesAgile Methodology consistent with Agile Matrix Reporting. • Certified Scrum Master and Agile Coach in driving Digital Transformation program for UI UX. UI UX standard methodologies to have depth knowledge on Angular, React or Mobile application.
• Experience using JIRA Epics Stories through the life Cycle. Proficient with Velocity and KPI measures. Facilitate learning and development among em...
Apr. 2014 -Aug. 2023
JPMorgan Chase & Co.Scrum Master | Business Analyst | Project Manager-USDGPS - USD Global Payment Processing Systems
Tampa, Florida, United StatesSuccessful on-boarding of Standard Common Jira support across the UCGPS organization, Lead and delivered several major Jira and Confluence transformation solutions required to Agile Methodology consistent with CIB Agile Matrix Reporting Manage and customize JIRA and Confluence for USD Clearing Demand Management and the Supporting Jiras Instances to ensure they have accurate Hierarchy Linkage,...
Oct. 2013 -Apr. 2014
JPMorgan Chase & Co.MIS Coordinator – Correspondent Bank / Correspondent Banking Program Office
Tampa, Florida, United StatesImplemented and managed Correspondent Bank and Managed permissions to master list data and maintain changes to master list criteria and data. • Monitored activity and alerts from global regional trackers which affect Correspondent Bank master list. • Generated ad hoc reporting and compared compiled reporting received from the project.